Your rights, your information and how we use it
Act 4 Angela is committed to protecting your personal information.
How to contact us
FAO Data Protection
Information we collect and use
Information about you that we collect and use includes:
Information about who you are e.g. your name and contact details
Information about your contact with us e.g. emails / newsletters, we can also collect your opinions about a product, service or an issue.
Information classified as ‘sensitive’ personal information e.g. relating to your age, ethnicity, gender etc. This information will only be collected and used where it’s needed to provide the product or service you have requested or are taking part in or to comply with our legal obligations
Information on children e.g. where a child is named by a parent or guardian on their behalf. In these cases, we will collect and use only the information required to identify the child (such as their name, age, gender)
Where we collect your information
We may collect your personal information directly from you, from a variety of sources, including:
an application form and details for a specific event
phone conversations with us
emails or letters you send to us
registering for one of our activities/events
our online services such as websites and social media
We may also collect personal information on you from publicly available sources e.g. to check or improve the information we hold (like your address) or to give better contact information if we are unable to contact you directly.
What we collect and use your information for
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only where:
you have given us your permission [consent] to contact you with information about activities and services offered by us which we believe may be of interest and benefit to you
it’s necessary to provide and manage the activity or service you have requested or agreed to take part in e.g. if you wish to attend one of our events or meetings
it’s in your legitimate interests e.g. to deliver appropriate information and guidance so you are aware of the options that will help you
If you do not wish us to collect and use your personal information in these ways, it may limit the service we can provide for you.
Who we may share your information with
We may share your information with third parties for the reasons outlined in 'What we collect and use your information for.'
These third parties include:
Organisations and individuals who support us in the delivery of the events and activities we offer to you
Funders and organisations who have enabled the delivery of our events and are tracking the impact of activities
We will never sell your details to someone else. Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
Where your information is processed
All of your information is processed in the UK.
How we protect your information
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our employees also protect sensitive or confidential information when storing or transmitting information electronically.
Our security controls are aligned to good practice; providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
How long we keep your information
We will keep your personal information only where it is necessary to provide you with our services, while you are a client.
We may also keep your information after this period but only where required to meet our regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
Your individual rights
You have several rights in relation to how Act 4 Angela uses your information. They are:
Right to be informed
Right of access
You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).
Right to request that your personal information be rectified
If your personal information is inaccurate or incomplete, you can request that it is corrected.
Right to request erasure
You can ask for your information to be deleted or removed if there is not a compelling reason for Act 4 Angela to continue to have it.
Right to object
You can object to Act 4 Angela processing your personal information where: it’s based on our legitimate interests; for direct marketing; and if we were using it for scientific/historical research and statistics.
How to make a complaint
If you are still unhappy, you can complain to the Information Commissioner.